Retention Manager
We are part of an international holding company that has been working in iGaming for over 10 years and is one of the market leaders with an amazing experience. Over the years, we have formed an excellent team that works as a single entity and which you can join. Working in various markets, we have learned to adapt to the needs of everyone, which reflects our desire for development. Our team members speak different languages, but in this diversity we always understand and appreciate everyone, because we do a common cause.
As the Retention Manager, you will be responsible for implementing retention
campaigns and deliver targets by overseeing campaign management and strategic planning. This role will help implement retention campaigns using a wide breadth of approaches including email, SMS, push notifications and direct retention.
Requirements:
– Highly numerate with strong analytical ability
– Strong problem solving skills with the ability understanding and diagnosing solutions
– Creative mind set
– Self-driven, and ability to work independently and at pace in a dynamic organisation
– Good attention to detail, an ability to assimilate, sort and aggregate complex information quickly
– Strong interpersonal skills
– Big plus will be experience in Asian (Vietnam) markets
Responsibilities:
– Develop and execute retention strategies to increase player LTV.
– Create and optimize automated CRM campaigns (email, push, in-app).
– Segment user base and run A/B tests to boost engagement.
– Analyze key retention metrics and deliver regular performance reports.
– Manage bonus strategy and personalized player offers.
– Collaborate with product, marketing,
– A pleasant, cheerful, young team
– Remote job
– Competitive salary in $
– Paid vacation and sick leave
– Flexible working conditions
– Minimal bureaucracy
– Opportunities to improve skills and implement modern ideas
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